Reservations Consultant
Job Vacancy | Reservations Consultant | Signature Staff
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    Work for an amazing tourism company that has been featured on TV and in magazines worldwide. This unique attraction is a must for any visitor to Cairns.

    They are looking for a talented and experienced reservations consultant to join their friendly team. You will be working for one of the best in the business with owners that have a high level of integrity, honesty and a reputation of looking after their team well.

    With offices located just outside the CBD, you will have access to plenty of free parking.

    The Opportunity

    You will be based in their Cairns office, supporting operations in Cairns and other QLD locations. This is a permanent full-time position responsible for the professional and efficient processing of reservations inquiries via phone, email, social media and online chat. The roster is rotational with alternate weekends off. Longer daily shifts are offset by having 7 days off per 2-week period. 

    What will a typical day look like?

    Using your amazing customer service skills, you will provide expert advice to agents and direct-clients in an effort to convert sales leads into bookings, maximising the opportunity to upsell packages and add-ons. Using the reservation system you will enter sales and client details. You will also assist with the coordination of transport and general sales administration. 

    Essential criteria

    • Proven experience within reservations (preferable tours or tourism)
    • Solid customer service skills
    • Excellent verbal and written communication
    • Friendly and professional manner
    • Fast error-free data input and typing

    What’s in it for me

    • Great team culture
    • Recognition, respect and support
    • 7 days off each fortnight
    • Great hourly rate
    • Opportunity for training and development
    • Work for a well-established company

    If you would like to be considered for this role please apply now, using the button below. We are unable to process applications from candidates with temporary working visas or those seeking sponsorship.

    To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Mats Eriksson at mats@signaturestaff.com.au, quoting Ref No. 0409CNSME.

    Job Vacancy | Reservations Consultant | Signature Staff

      Work for an amazing tourism company that has been featured on TV and in magazines worldwide. This unique attraction is a must for any visitor to Cairns.

      They are looking for a talented and experienced reservations consultant to join their friendly team. You will be working for one of the best in the business with owners that have a high level of integrity, honesty and a reputation of looking after their team well.

      With offices located just outside the CBD, you will have access to plenty of free parking.

      The Opportunity

      You will be based in their Cairns office, supporting operations in Cairns and other QLD locations. This is a permanent full-time position responsible for the professional and efficient processing of reservations inquiries via phone, email, social media and online chat. The roster is rotational with alternate weekends off. Longer daily shifts are offset by having 7 days off per 2-week period. 

      What will a typical day look like?

      Using your amazing customer service skills, you will provide expert advice to agents and direct-clients in an effort to convert sales leads into bookings, maximising the opportunity to upsell packages and add-ons. Using the reservation system you will enter sales and client details. You will also assist with the coordination of transport and general sales administration. 

      Essential criteria

      • Proven experience within reservations (preferable tours or tourism)
      • Solid customer service skills
      • Excellent verbal and written communication
      • Friendly and professional manner
      • Fast error-free data input and typing

      What’s in it for me

      • Great team culture
      • Recognition, respect and support
      • 7 days off each fortnight
      • Great hourly rate
      • Opportunity for training and development
      • Work for a well-established company

      If you would like to be considered for this role please apply now, using the button below. We are unable to process applications from candidates with temporary working visas or those seeking sponsorship.

      To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Mats Eriksson at mats@signaturestaff.com.au, quoting Ref No. 0409CNSME.