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Join a progressive company representing one of Australia’s most famous luxury resorts on the tropical coast of Queensland in the role of Reservation AgentYour new workplaceSurrounded by immaculate turquoise waters, the island has recently reopened its world-class venues and facilities, including first class accommodation, a multitude of food beverage outlets as well as major event / conference space. The island has a strong focus on marine wildlife conservation and there are outstanding career development opportunities on offer.The Role Reporting to the Reservation Supervisor, your key responsibility is to attend all incoming calls in a professional manner making sure all reservations are accurate and complete. Utilising your excellent communication and amazing customer service skills, you’ll find it natural and easy to promote resort services, upgrades and cross sell where applicable.The position available is full-time Mon-Fri, commuting from Airlie beach. Essential skills and attributes:To be successful in this role, you will need the following Previous experience in a reservation environmentExceptional phone manner and communication skills.An eye for detail and a high level of accuracy.A high level of customer service focusPositive and enthusiastic  Experience with Opera will be advantageous  What’s in it for me?Genuine career and self-development opportunitiesCompetitive salaryRepresent a premier product and brandGreat team environmentIf you would like to be considered for this role please apply now, using the link below. We are unable to process applications from candidates with temporary working visas or those seeking sponsorship.  Australia - QLD Cairns & Far North

Reservations Agent

  • Renowned product and brand
  • Supportive leadership team
  • Commute Position

Join a progressive company representing one of Australia’s most famous luxury resorts on the tropical coast of Queensland in the role of Reservation Agent

Your new workplace

Surrounded by immaculate turquoise waters, the island has recently reopened its world-class venues and facilities, including first class accommodation, a multitude of food beverage outlets as well as major event / conference space. The island has a strong focus on marine wildlife conservation and there are outstanding career development opportunities on offer.

The Role

Reporting to the Reservation Supervisor, your key responsibility is to attend all incoming calls in a professional manner making sure all reservations are accurate and complete. Utilising your excellent communication and amazing customer service skills, you’ll find it natural and easy to promote resort services, upgrades and cross sell where applicable.

The position available is full-time Mon-Fri, commuting from Airlie beach. 

Essential skills and attributes:

To be successful in this role, you will need the following 

  • Previous experience in a reservation environment
  • Exceptional phone manner and communication skills.
  • An eye for detail and a high level of accuracy.
  • A high level of customer service focus
  • Positive and enthusiastic 

 

Experience with Opera will be advantageous

 

 What’s in it for me?

  • Genuine career and self-development opportunities
  • Competitive salary
  • Represent a premier product and brand
  • Great team environment

If you would like to be considered for this role please apply now, using the link below. We are unable to process applications from candidates with temporary working visas or those seeking sponsorship.

 

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Vlasta Eriksson at Vlasta@signaturestaff.com.au, quoting Ref No. VE2019OCTRA.

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