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Unspoiled luxury paradise island resort in Whitsundays is seeking Front Office Staff (Guest Service Agents). Full-time position available with flexible days - LIVE ON.Your new workplaceSurrounded by immaculate turquoise waters, the island has recently reopened its world-class venues and facilities, including first-class accommodation, a multitude of food beverage outlets as well as major event/conference space. The island has a strong focus on marine wildlife conservation and there are outstanding career development opportunities on offer. Enjoy a truly unique lifestyle, whilst meeting new friends and exploring the island’s activities in your free time.The Role Reporting to the Front Office Supervisor, you are the first and last person a guest interacts with.  Your mission, should you choose to accept it: Delivering a great hospitality experience, making everyone feel welcome and feel valued whether in person or by phone, whilst maintaining guest confidentiality and safety.Some of the things you will be doing in your new role:**MUST HAVE EXPERIENCE WITH OPERA**Arrivals and departuresBilling, payments, and receiptsAttend to incoming callsRespond to internal and external queriesPromote resort facilities and maximise sales opportunities through sound product knowledgeResolve customer issues, complaints, problems in a quick, efficient manner to maintain Essential skills and attributes:To be successful in this role, you will need the following Passion for providing friendly, personalised guest servicePrevious Front Office experience within a 4 or 5-star hotel/resortExcellent communication and time management skillsEnjoy working both autonomously and in a team environmentExperience with reservation systemsA high level of personal grooming**Reservations experience advantageous**What’s in it for me?Genuine career and self-development opportunitiesClose-knit and inclusive team environmentExcellent pay ratesThis position is LIVE ON in shared accommodation If you would like to be considered for this role please apply now, using the button below. We are unable to process applications from candidates with temporary working visas or those seeking sponsorship. Due to the Covid19 restriction please insure you are able to relocate to QLD. 20 AUD Australia - QLD Townsville & Northern QLD

Guest Service Agent

  • Whitsundays - Daydream Island
  • Full-time and live on
  • Variety in your day, have fun and meet new friends

Unspoiled luxury paradise island resort in Whitsundays is seeking Front Office Staff (Guest Service Agents). Full-time position available with flexible days - LIVE ON.

Your new workplace

Surrounded by immaculate turquoise waters, the island has recently reopened its world-class venues and facilities, including first-class accommodation, a multitude of food beverage outlets as well as major event/conference space. The island has a strong focus on marine wildlife conservation and there are outstanding career development opportunities on offer. Enjoy a truly unique lifestyle, whilst meeting new friends and exploring the island’s activities in your free time.

The Role

Reporting to the Front Office Supervisor, you are the first and last person a guest interacts with.  Your mission, should you choose to accept it: Delivering a great hospitality experience, making everyone feel welcome and feel valued whether in person or by phone, whilst maintaining guest confidentiality and safety.

Some of the things you will be doing in your new role:

**MUST HAVE EXPERIENCE WITH OPERA**

  • Arrivals and departures
  • Billing, payments, and receipts
  • Attend to incoming calls
  • Respond to internal and external queries
  • Promote resort facilities and maximise sales opportunities through sound product knowledge
  • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain

 Essential skills and attributes:

To be successful in this role, you will need the following 

  • Passion for providing friendly, personalised guest service
  • Previous Front Office experience within a 4 or 5-star hotel/resort
  • Excellent communication and time management skills
  • Enjoy working both autonomously and in a team environment
  • Experience with reservation systems
  • A high level of personal grooming

**Reservations experience advantageous**

What’s in it for me?

  • Genuine career and self-development opportunities
  • Close-knit and inclusive team environment
  • Excellent pay rates
  • This position is LIVE ON in shared accommodation 

If you would like to be considered for this role please apply now, using the button below. We are unable to process applications from candidates with temporary working visas or those seeking sponsorship. Due to the Covid19 restriction please insure you are able to relocate to QLD.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Vlasta Eriksson at Vlasta@signaturestaff.com.au, quoting Ref No. VE2020GSA2.

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