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Unspoilt luxury paradise island resort on the tropical coast of Queensland is seeking a number of front office reception positions (Guest Service Agents). Permanent roles or 6-Month contracts available.Your new workplaceSurrounded by immaculate turquoise waters, the island has recently reopened its world-class venues and facilities, including first class accommodation, a multitude of food beverage outlets as well as major event / conference space. The island has a strong focus on marine wildlife conservation and there are outstanding career development opportunities on offer. Enjoy a truly unique lifestyle, whilst meeting new friends and exploring the island’s activities in your free time.The Role Reporting to the Front Office Supervisor, you are the first and last person a guest interacts with.  Your mission, should you choose to accept it: Delivering a great hospitality experience, making everyone feel welcome and feel valued whether in person or by phone, whilst maintaining guest confidentiality and safety.Some of things you will be doing in your new role:Arrivals and departuresBilling, payments and receiptsAttend to incoming callsRespond to internal and external queriesPromote resort facilities and maximise sales opportunities through sound product knowledge.g is conducted to a high standardResolve customer issues, complaints, problems in a quick, efficient manner to maintain Essential skills and attributes:To be successful in this role, you will need the following Passion for providing friendly, personalised guest servicePrevious Front Office experience within a 4 or 5 star hotel/resortExcellent communication and time management skillsEnjoy working both autonomously and in a team environmentExperience with reservation systemsA high level of personal groomingWhat’s in it for me?Genuine career and self-development opportunitiesWake up in paradise every dayClose-knit and inclusive team environmentExcellent pay ratesAccommodation and meals suppliedNote: This position is open to all candidates with Australian work rights, including those holding Working Holiday Visa.  Australia - QLD Rockhampton & Capricorn Coast

Front Office Reception

  • Renowned product and brand
  • Wake up in Paradise - Every day
  • Variety in your day, have fun and meet new friends

Unspoilt luxury paradise island resort on the tropical coast of Queensland is seeking a number of front office reception positions (Guest Service Agents). Permanent roles or 6-Month contracts available.

Your new workplace

Surrounded by immaculate turquoise waters, the island has recently reopened its world-class venues and facilities, including first class accommodation, a multitude of food beverage outlets as well as major event / conference space. The island has a strong focus on marine wildlife conservation and there are outstanding career development opportunities on offer. Enjoy a truly unique lifestyle, whilst meeting new friends and exploring the island’s activities in your free time.

The Role

Reporting to the Front Office Supervisor, you are the first and last person a guest interacts with.  Your mission, should you choose to accept it: Delivering a great hospitality experience, making everyone feel welcome and feel valued whether in person or by phone, whilst maintaining guest confidentiality and safety.

Some of things you will be doing in your new role:

  • Arrivals and departures
  • Billing, payments and receipts
  • Attend to incoming calls
  • Respond to internal and external queries
  • Promote resort facilities and maximise sales opportunities through sound product knowledge.
  • g is conducted to a high standard
  • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain

 Essential skills and attributes:

To be successful in this role, you will need the following 

  • Passion for providing friendly, personalised guest service
  • Previous Front Office experience within a 4 or 5 star hotel/resort
  • Excellent communication and time management skills
  • Enjoy working both autonomously and in a team environment
  • Experience with reservation systems
  • A high level of personal grooming

What’s in it for me?

  • Genuine career and self-development opportunities
  • Wake up in paradise every day
  • Close-knit and inclusive team environment
  • Excellent pay rates
  • Accommodation and meals supplied

Note: This position is open to all candidates with Australian work rights, including those holding Working Holiday Visa. 

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Vlasta Eriksson at Vlasta@signaturestaff.com.au, quoting Ref No. VE2019NOVFOR.

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